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Triniter
GoodFirms

1100+ Clients300+ Positive Reviews98.7% Client Retention Rate

The next generation of customer experience at $1999/month/person

We help top companies with expanding their team. Build your specialized team in customer support, back office support, automation and AI.

A Small Sampling Of Our Awards

Our Acheivements so far

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We Are Excited To Serve You

Welcome to Triniter Family

We are excited to welcome you to our Trinitar’s family.

This is John, I came to Jesus and accepted Him as my personal savior when I was 27 years in the USA. I am an engineering graduate, product of the University of Houston, Texas.

Since my parents are from India, I had an opportunity to experience both Indian and American cultures. I could spot a huge difference between third world countries and the USA when it comes to talents.

our work inspires smiles

Our Clients' short Success stories

we speak 30+ languages and we offer multichannel solutions for your customer special needs

what can we do for you?

customer care

customer support teams

With expert call, rapid solution, creating additional value from every call, and multichannel customer engagement, we will ensure your customers get the personalized customer care and tech support.

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top BPO companies

back office support teams

Get ready to take your efficiency to the next level and say no to missed deadlines, mediocre output through our backoffice functions such as bookkeeping, accounting, data entry, admin tasks and much more.

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Answering services

automation and AI

Save operational costs, reduce headcounts and boost engagement by using AI enabled automation such as chat bots, speech analytics, voice metrics, robotics automation and much more.

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We work in six simple steps

How it works?

  1. step 1. onboarding

    The first and foremost step that we do is assigning you an onboarding manager. The task of the onboarding manager is to help you in building your customized team with incredible attention to detail including all the processes such as recruiting, training, and launching.

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    step 2. Internal headhunting

    After onboarding, the second thing we do is sourcing. Once the onboarding manager understands in detail what you require, our hiring team starts sourcing and interviewing candidates to create the ultimate team for your business needs.

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    step 3. training

    Once sourcing has been done and dusted, our training team will take you further to help you train for the extended team members that we have chosen for you. Then we will get the training documentation and certification-ready.

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    step 4. Production

    Once the training setup is completed, we will hand over the chosen team members to you. They will be fully committed to you and your needs. Not only the members, but we will also assign a manager to the team to ensure they are supervised to perform their tasks correctly. Then the measurement of KPIs and goals start.

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    step 5. continuous improvement

    After production, we assign a customer success manager to you to ensure that your work keeps improving and flourishing. The manager will also help you in managing your work and team.

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    step 6. growth

    Finally, once you start seeing improvements and see your business growing, the next thing to do is take it a notch up. Start increasing your team size and get your production levels high!

Here are just eight of many reasons why people choose us

why triniter?

encrypted data security

Our advanced information protocals comply with various international security standards

customer experience

10+ years of experience

With 10+ years of success and experience in the BPO industry, Trinitar is a well known name in the industry

business answering service

98.7% client retention rate

We not only have a client retention rate of 98.7% which is highest in the industry, we also have 97.9% clients' repetition rate.

call answering service

strategic locations around the globe

Create and expand your own team of software professionals without any additional operational overhead.

multilingual support

multilingual expertise

Our team of diverse background expertise in 30+ languages representing 25+ nationalities. and 35+ cultures.

answering service companies

scalable process

With our global strategic partnership, we can easily scale up to any level in a short time period with the help of our advanced protocals.

98.7% client repetition rate

We have a 97.9% clients' repetition rate. In other words. 97.9% of our clients keep choosing Trinitar for their business needs.

small business answering service

24/7 support

We are open 24/7 so is our support team. No matter what time you or your customers call us, we will pick up the call within 3 rings.

they believe in us

1100+ clients & Partners

More than 85% of our clients have been using our services for a long-term
sticking with us for over 5+ years. We are like a family.
We love them as much as they love us.
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We Love Our Clients and They love us

See our 300+ reviews on an independent website

  • "Triniter team was a pleasure to work with! they were extremely communicative throughout the study, on time with delivery of all milestones and provided us with invaluable insights. We would definitely hire and work with Triniter again! Thanks Triniter!"
    Mike McKimMike McKimCEO, LukTech
  • “Excellent communication, very quick learner, and has the skills and flexibility to suit a variety of roles. Every task we've set for Triniter team have been completed to a high standard and ahead of schedule. We've hired many people in the past, and Triniter is definitely the cream of the crop. We're only ending this contract now so we can hire Triniter team again on a new contract."
    Pavan PatelPavan PatelFounder, TheUKApps
  • “Triniter team members are great workers. Triniter's timely and will get what you need done. Great personality and have already hired Triniter for another project. They provided excellent customer service to our customers. Triniter's team is hard working, dependable, and professional. They were patient with the customers and they were a fast learner. I'll have no doubts in working with Triniter again if there's another opportunity."
    Larry FelixLarry FelixCOO, EarlyBird Engineering
  • “Triniter did an excellent job providing support to our Clients. Triniter had to work most of the time with complete autonomy, as during Triniter's team shift no other agents from our side would be available and they would have no immediate support from our team levels. Even with those difficulties Triniter's team performance was very good, delivering all the work requested with the quality required when dealing with our end users."
    Jasmin WebbJasmin WebbCoach, Jasmin Fitness
  • “Triniter team lead Mario was a delight to work with. Triniter understood our company's goals and direction very quickly and once Triniter's team grasped they needed very little supervision. Triniter's team lead Mario kept an upbeat attitude and always delivered when we needed that extra push. I would hire Mario again and again. I hope I have the chance to in the future. He's super responsive and an excellent communicator."
    Karthick PitchaiKarthick PitchaiFounder, Runway Designer Wear
  • "Triniter was definitely one of my most helpful agents. They were always available for flexible shifts and willing to help troubleshoot IT-related issues for our in-house team. They were easy to work with and go out of their way to find areas of improvement on their own; very receptive to feedback. Great attitude towards work. They are very knowledgeable and helpful, I wouldn't hesitate to recommend them to anyone seeking tech assistance."
    Sean BilligSean BilligCEO, WPTech
  • "Triniter's project manager Vasanth did a great job for us and was able to train, learn, and get up to speed on a very complex technical and subject matter. He was able to improve his skills in terminal, docker, cloud servers in addition to learning complex concepts in crypto markets, algorithmic trading. Thanks for all of your help!"
    Weng LuWeng LuCOO, GB Engineering
  • "Kelley was great at creating self-service help articles for common questions and providing prompt support to clients' questions. Originally created to expand the time available to Triniter's team, the contract was only ended in order to consolidate contracts. We continue to have Ann provide technical support to our SaaS clients."
    Francisco CalronFrancisco CalronConsultant, Calron Marketing

Do You Want To Boost Your Business?

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