Automation and AI
10+ years of experience | 98.9% clients retention rate | 1100+ clients served
Changing dreams into reality
520+ projects and counting
A Small Sampling Of Our Awards
Our Acheivements so far
Recongnize things with Artificial intelligence
Provide your customers 24/7 support and reduce the average handling time using our chat bots. These chat bots make conversations with your customers for a 24/7 seamless support, handling all kind of inquiries including product enquiries, account management, transactions and much more.
image and language recognition
Our experts will make sure your applications is getting improved continuously and will provide feedback appropriately.
Increase efficiency by processing big medical, laboratory or any data. This will facilitate data usage and increase diagnosis accuracy.
With our state of the art price prediction facility, you can give comfortable shopping experience to your customers.
Data Visualization and anomaly detection
Use the graphic representation of data through systematic mapping between graphic marks and data values. This will make the data more readable, which again will make it easy to find out unexpected items or events in data sets.
we speak 30+ languages and we offer multichannel solutions for your customer special needs
what you get
Dedicated support team
A fully committed and dedicated support team with 10+ years of experience in your field. They are specifically and carefully chosen people for your needs and requirements. Our agents are the extension of your team with experience, and expertise needed for the job.
Dedicated account manager
A dedicated account manager with a minimum of 10+ years of experience. His/her only job is to make sure you succeed and our team exceed your expectations. If there are any challenges, he/she will make sure it gets fixed within 60 minutes. He/she also monitors the performance of the team constantly.
24/7 Dedicated Client/partner support
A dedicated client support team who will be available 24/7 just for our clients. They will never miss your call and always available via phone, text or email. They will be happy to help you out with anything you need. They are well-equiped to handle any type of client requests in the shortest possible time.
We work in six simple steps
How it works?
step 1. onboarding
The first and foremost step that we do is assigning you an onboarding manager. The task of the onboarding manager is to help you in building your customized team with incredible attention to detail including all the processes such as recruiting, training, and launching.
step 2. Internal headhunting
After onboarding, the second thing we do is sourcing. Once the onboarding manager understands in detail what you require, our hiring team starts sourcing and interviewing candidates to create the ultimate team for your business needs.
step 3. training
Once sourcing has been done and dusted, our training team will take you further to help you train for the extended team members that we have chosen for you. Then we will get the training documentation and certification-ready.
step 4. Production
Once the training setup is completed, we will hand over the chosen team members to you. They will be fully committed to you and your needs. Not only the members, but we will also assign a manager to the team to ensure they are supervised to perform their tasks correctly. Then the measurement of KPIs and goals start.
step 5. continuous improvement
After production, we assign a customer success manager to you to ensure that your work keeps improving and flourishing. The manager will also help you in managing your work and team.
step 6. growth
Finally, once you start seeing improvements and see your business growing, the next thing to do is take it a notch up. Start increasing your team size and get your production levels high!
Here are just eight of many reasons why people choose us
encrypted data security
Our advanced information protocals comply with various international security standards
10+ years of experience
With 10+ years of success and experience in the BPO industry, Trinitar is a well known name in the industry
98.7% client retention rate
We not only have a client retention rate of 98.7% which is highest in the industry, we also have 97.9% clients' repetition rate.
strategic locations around the globe
Create and expand your own team of professionals without any additional operational overhead.
Our team of diverse background expertise in 30+ languages representing 25+ nationalities. and 35+ cultures.
With our global strategic partnership, we can easily scale up to any level in a short time period with the help of our advanced protocals.
98.7% client repetition rate
We have a 97.9% clients' repetition rate. In other words. 97.9% of our clients keep choosing Trinitar for their business needs.
We are open 24/7 so is our support team. No matter what time you or your customers call us, we will pick up the call within 3 rings.
they believe in us
1100+ clients & Partners
sticking with us for over 5+ years. We are like a family.
We love them as much as they love us.